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Legal & policies

Shipping & Delivery Policy

Where we deliver, how long it takes, and what it costs. Short version: free, everywhere in India, 5–9 business days.

Last updated 11 August 2026

Shipping is free on every order, with no minimum spend. Orders are dispatched within 24 hours and typically arrive in 5–9 business days.

01 Charges

Delivery is complimentary on every order, with no minimum value. The price shown on the product page is the total you pay.

02 Dispatch time

Orders are dispatched within 24 hours of being placed. Orders placed on a Sunday or a public holiday are dispatched on the next working day. You receive an email with tracking as soon as the parcel leaves us.

03 Delivery time

Estimated transit after dispatch:

  • Metro cities — 3 to 5 business days.
  • Other cities and towns — 5 to 7 business days.
  • Remote and rural pincodes — 7 to 10 business days.

Overall, expect delivery within 5–9 business days. These are estimates, not guarantees: weather, strikes and regional restrictions can add time.

04 Where we deliver

We deliver across India to serviceable pincodes. Your pincode is checked at checkout and you are told immediately if we cannot reach it. We do not currently ship internationally.

05 Tracking your order

Every dispatched order gets a tracking number by email. You can also track it any time from Track Order using your order number, or from My Orders if you have an account. Tracking can take up to 24 hours to start updating after dispatch.

06 Delivery attempts

Couriers make up to three attempts, and call the number on the order before each. Please keep it reachable. After three failed attempts the parcel returns to us and we refund you, less any shipping cost actually incurred.

07 Checking your parcel

Please inspect the packaging before accepting. If it is visibly damaged or has been opened, refuse the delivery and tell us the same day. If you notice damage after opening, contact us within 48 hours with photographs of the item and packaging.

08 Address changes

We can change a delivery address only before dispatch. Contact us as soon as possible with your order number. After dispatch, the address is with the courier and cannot be altered.

Business details

Entity name
E SECURE ZONE
Registered address
THIRD FLOOR, T-12 A GBLOCK, ST Soldier Tower, VIKAS PURI BANKS ROAD, ST Soldier Tower, Vikaspuri, New Delhi, South West Delhi, Delhi, 110018.
GSTIN
07AANFE2133K1ZE
Contact email
care@esecurre.com
Contact phone
9355735232
Governing law
India

Questions about this policy? Write to care@esecurre.com or use the contact form.